Discover what it takes to make some of the most incredible hotels on the planet run and the hidden 'everyday miracles' that makes them a unique and memorable home for their demanding guests. In this luxurious documentary, Monica Galetti and Rob Rinder check-in and experience these opulent resorts as guests, before working alongside the dedicated staff at every level.

Season 5 Episode 1 - Kasbah Tamadot, Morocco

Genuine Berber hospitality and spectacular views of the breathtaking landscape make to Kasbah Tamadot in the Atlas Mountains of Morocco unique. And as Monica Galetti and Rob Rinder discover in this opulent travel documentary, they also have Sir Richard Branson as their boss! Monica helps the chef source local produce while Rob mucks out the hotel stables and guides guests on a mountain trek. Air Date : 6th-Aug-2023  Read More

Season 5 Episode 2 - Joali Maldives

Joali offers guests a luxury experience despite its remote location, but how does the Maldivian resort manage it? Monica Galetti and Rob Rinder travel by seaplane to find out in this fascinating travel documentary. Rob discovers hidden workers in the island’s center, while Monica uncovers how food is supplied to the chefs. They realize that delivering paradise is like a giant theatre production. Air Date : 13th-Aug-2023  Read More

Season 5 Episode 3 - Nusfjord Arctic Resort

Nusfjord Arctic Resort is a 200-year-old cod fishing village in the Lofoten Islands of Norway. Working alongside the dedicated team, Monica and Rob learn to appreciate the difficulties of running a high-end resort in such an extreme environment in this revealing travel documentary. Battling snowy paths, facing huge waves on fishing boats and chasing the Northern Lights is all in a day's work. Air Date : 20th-Aug-2023  Read More

Season 5 Episode 4 - Ceylon Tea Trails, Sri Lanka

The highlands of central Sri Lanka are a forbidding landscape, but guests can still get a luxury experience. In this charming travel documentary, Monica and Rob learn about the Ceylon Tea Trails; a series of bungalows that have been renovated by a local family. Monica works with the tea pickers and learns the importance of the industry, while Rob tracks leopards in the surrounding plantations. Air Date : 3rd-Sep-2023  Read More

Season 5 Episode 5 - Phinda Game Reserve, South Africa

At Phinda Private Game Reserve in South Africa, the hotel is open to wild animals while delivering high luxury, so both wonder and danger are around every corner. Monica Galetti and Rob Rinder join forces with the hotel staff to learn how to deliver a memorable safari experience. Rob is put to work tracking cheetahs while Monica wields a machete and takes some excited guests on a game drive. Air Date : 10th-Sep-2023  Read More

Season 5 Episode 6 - Borgo Egnazia, Italy

How you deliver a genuine version of Italy in a carefully designed replica? Monica Galetti and Rob Rinder go behind the scenes of Borgo Egnazia, a hotel modelled on Puglia's historical local villages in this travel documentary. Monica makes focaccia for the cherry festival with chef Rocco, while Rob meets the decoration team who work hard to deliver an experience that blends reality with theatre. Air Date : 17th-Sep-2023  Read More

Season 5 Episode 7 - Glenapp Castle, Scotland

At Glenapp Castle, guests are treated to a magical stay that is rugged, luxurious and thoroughly Scottish. In this glorious travel documentary, Monica Galetti and Rob Rinder are put to work collecting home-grown veg for the kitchens and giving eagle demonstrations in the castle grounds, before joining forces to deliver an intrepid sea safari and a glamping trip to the Hebridean Isle of Jura. Air Date : 24th-Sep-2023  Read More

Season 5 Episode 8 - Hotel Hubertus, Italy

In the Alpine Tyrol region of Northern Italy lies Hotel Hubertus, a family run resort which offers spectacular views of the surrounding mountains thanks to its extraordinary architecture. In this festive travel documentary, Rob Rinder and Monica Galetti discover the unique Heaven and Hell spa, enjoy local ski experiences and are welcomed into the family that runs the resort. Air Date : 24th-Dec-2023  Read More